Security

Anti-spam & Anti-virus protection

• We know that downtime equals lost revenues.
• We use market leading software extensively proven and tested in house.
• We work out the best product to suit your business needs.
• Antivirus is only as good as its support, we ensure that ongoing product support and latest updates are available making sure your business keeps running with maximum protection and minimum downtime.

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Collocation & Remote Back-up

We offer a full range of services that will all help to make your business run smoother keeping everything in house with one point of contact, we take away the pressure and deal direct with your current software partners and third parties and work on behalf of you, making sure you kept up to date every step of the way. We offer the following services:

• Domain Hosting
• Web Hosting
• Anti-Spam Solutions
• Remote Backup
• Disaster Recovery
• Hosted Solutions
• Global VPN Solutions

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Disaster Recovery

Nobody wants to think about worst case scenario in case of disasters but here at Global Asset we have put measures in place that can allow your business to continue running should the worst happen, we can supply a whole host of solutions giving you piece of mind.

All our off site solutions offer the next level of protection for your business, we can also offer *Offtime disaster recovery solutions that can keep your business running in the event of major downtime allowing your staff to relocate conveniently keeping your business running.

Support

Business Critical Support

Here when you need us – Help is but a phone call away.
We offer two different levels of support:
8 Hours
Our standard guaranteed response time is 8 hours for both hardware and software - 9.00am to 5.00pm Monday to Friday.
4 Hours
Our premium guaranteed response time is 4 hours - 9.00am to 5.00pm Monday to Friday. We advise this level of support for mission critical hardware i.e. network servers.

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Response

Our maintenance contract typically offers a guaranteed 4-hour response to network servers.

Server support includes re-installation of operating system and restoration of data in the event of a fatal hard disk failure.

Our typical hardware maintenance contract service provides an 8-hour guaranteed response to workstations and printers, inclusive of parts and labour, plus a loan equivalent should the item of hardware require repair in our workshops.

Due to our convenient location in respect of our customer base, the average response time for urgent hardware faults is less than 2 hours and for software faults 20 minutes.

IT Solutions

Business Solutions

• Due to our diverse range of businesses we are able to offer a wide range of business solutions which are tailored to your specific needs.
• General day to day network infrastructure solutions i.e. Server/Client platforms right through to high end virtualised environments.
• EPOS solutions
• CCTV & Access Control
• VPN/Remote Worker Support/Terminal Services
• We work closely with your existing software providers and can liaise with them on your behalf on a day to day business making sure you get the very best performance from your IT/IS systems.

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VPN Solutions

More than single site operations – Not a problem we can help you build a robust and stable VPN platform to allow your business to stretch out it boundaries

All our solutions make allowance for home workers to connect seamlessly from home reducing costs and helping productivity.

Reduced costs with tried and tested technologies that will have scope for your business to grow in the future.

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Wireless Solutions

• We can offer you affordable and more importantly reliable wireless solutions.
• We ensure that all wireless networks are secured to latest industry standards.
• High Speed Internet solutions can be supplied via wireless* we can offer the speed of a fibre connection thru the air with un contended internet with speeds of up to 1gb

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Virtualisation

• Although considered fairly new the concept of virtualisation has been around since the late seventies.
• Reduced Hardware buying and operating costs reducing the total cost of ownership for your IT/IS systems.
• Reduced administration costs
• With new technologies available moving to virtual services need not be a major hurdle, with our ongoing partnerships with major vendors like Microsoft and Citrix we are able to offer the very best virtual services.